Policies

 

At Wood, Hall & Heward Ltd (WHH), we believe that strong policies and clear commitments are the foundation of safe, sustainable, and successful project delivery. As one of the UK’s leading inland marine contractors, our policies don’t just sit on a shelf — they shape how we work every day.

Our Quality Team, made up of senior management and nominated personnel, ensures that our policies reflect WHH’s core values:

  • Commitment – meeting every obligation to clients, partners, and employees, and supporting the wellbeing and development of our workforce.

  • Quality – consistently delivering work that exceeds client expectations and drives continuous improvement.

  • Innovation – finding practical, creative solutions to the unique challenges of working on the inland waterway network.

We maintain an extensive library of policies and procedures, regularly reviewed and updated to meet UK legislation, Constructionline Gold, and Achilles standards. These policies help us demonstrate to clients and regulators that we operate to the highest levels of professionalism and governance.

Below are some of our most frequently requested policies:

  • Safety Policy – our commitment to safe working environments for employees, clients, and the public.

  • Environment Policy – minimising environmental impact and delivering sustainable outcomes.

  • Community Policy – ensuring our projects bring positive benefits to local communities.

  • Social Policy – promoting responsible business practice across our operations.

  • Equality, Diversity & Inclusion Policy – embedding fairness, inclusion, and respect in everything we do.

  • Anti-Bribery & Corruption Policy – strict compliance with UK law and zero tolerance of corruption.

  • Whistleblowing Policy – safe, confidential reporting routes for staff and stakeholders.

  • Data Protection & Privacy Policy – compliance with GDPR and safeguarding personal data.

  • Modern Slavery & Human Trafficking Statement – commitment to ethical practice in our operations and supply chain.

  • Quality Policy – ensuring our services consistently meet high standards and improve over time.

  • Health & Wellbeing Policy – supporting the physical and mental health of our people.

As members of the Construction Plant-hire Association (CPA), all plant hire is delivered in accordance with the CPA Model Conditions for Plant Hire. This provides our clients with the reassurance of recognised industry standards, backed by WHH’s own extensive expertise and resources.